Cysterra
1Acceptance of terms
By accessing or using the Cysterra website at cysterra.shop (the "Website"), you agree to be bound by these Terms of Use (the "Terms"). If you do not agree with any part of these Terms, please discontinue use of the Website immediately.
These Terms apply to all visitors, users and customers of the Website, regardless of the country from which they access it.
2Use of the website
You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by any third party.
2.1 Permitted use
- Browsing the Website and learning about our products.
- Placing orders for the Cysterra product for personal, non-commercial use.
- Contacting our customer service through the Website's contact form.
2.2 Prohibited use
- Using the Website for any unlawful, fraudulent or malicious purpose.
- Attempting to gain unauthorised access to any part of the Website or its systems.
- Distributing viruses, malware, or any other harmful technology.
- Copying, reproducing, or reselling any part of the Website without our written consent.
- Using automated systems (bots, scrapers) to access or harvest content from the Website.
3Orders & pricing
By placing an order through the Website, you make an offer to purchase the product in accordance with these Terms. All orders are subject to acceptance and availability.
3.1 Order process
- You fill in the order form with your name and telephone number.
- Our customer service team will call you back within 30 minutes to confirm your order, the quantity and the delivery address.
- Once confirmed, your order will be dispatched to the courier partner.
3.2 Pricing
All prices are displayed in the currency indicated on the Website and include applicable taxes, unless otherwise stated. We reserve the right to change prices at any time, but changes will not affect orders already confirmed.
| Package | Content | Price |
|---|---|---|
| 1 box | 10 capsules · 5 days | 20 EUR (was 40 EUR) |
| 2 boxes | 20 capsules · 10 days | 40 EUR |
| 3 boxes | 30 capsules · 15 days | 60 EUR |
| 6 boxes | 60 capsules · 1 month | 120 EUR |
We reserve the right to refuse or cancel any order in case of suspected fraud, incorrect pricing, or unavailability of the product.
4Payment
Payment for orders is made by cash on delivery. This means you pay the courier directly when the product is delivered to your address.
- No advance payment or bank card details are required to place an order.
- Please have the exact amount ready when the courier arrives.
- If you refuse to accept a confirmed order without valid reason, we reserve the right to refuse future orders.
5Delivery
We deliver to all regions where the Website is available, including Hungary, Romania, Croatia and Bulgaria.
- Delivery time: 1–4 working days, depending on the region.
- Shipping cost: free of charge from 2 boxes. For 1 box, a shipping fee applies.
- Delivery confirmation: our customer service will confirm the exact delivery window during the confirmation call.
Delivery times are estimates and may vary due to circumstances beyond our control (e.g., public holidays, courier delays, force majeure).
6Returns
If you are not satisfied with your purchase, you have the right to return the product within 14 days of receiving it, in accordance with applicable consumer protection law. For full details, please refer to our Return Policy.
7Intellectual property
All content on the Website – including but not limited to text, images, graphics, logos, design, structure and source code – is the property of Cysterra or its licensors and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any part of the Website without our prior written consent.
8Limitation of liability
The information on the Website is provided for general informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional before using any food supplement, especially if you are pregnant, breastfeeding, or have a medical condition.
Important: Cysterra is a food supplement and does not replace medication. It is not intended to diagnose, treat, cure or prevent any disease.
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special or consequential damages arising out of or in connection with your use of the Website or the product.
9Third-party links
The Website may contain links to third-party websites or services. These links are provided for convenience only. We do not control and are not responsible for the content, privacy practices or accuracy of any third-party website.
10Governing law
These Terms shall be governed by and construed in accordance with the laws of the European Union and the applicable national laws of the country in which the customer resides. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in that country.
11Changes to these terms
We reserve the right to update or modify these Terms at any time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.
12Contact
If you have any questions about these Terms of Use, please contact us through the contact form available on the Website.